Requires a minimum of 4 plus years technical experience/knowledge.
DESIRED SKILLS AND QUALIFICATIONS:
Resolve Windows 10, 7, XP, MAC, printer LAN and other techincal issues.
MS Office support skills, troubleshooting and problem resolution skills.
Must possess the ability to analyze and diagnose technical issues.
This position requires excellent communication and user relationship skills along with the ability to multitask.
Must demonstrate a proven ability to communicate effectively in written and verbal form with all levels of staff and management.
Must have the ability to troubleshoot and diagnose PC Hardware/Software problems and problems with equipment.
Performs other duties as assigned.
Education and Certifications
Training and Certifications: - A+ certification a plus; not required.
Must be able to pass public trust government clearance
Must have the ability to work shift Monday-Friday and possibly weekends.
POSITION Tier 3 Support Specialist
LOCATION Washington DC
THIS POSITION IS CURRENTLY ACCEPTING APPLICATIONS.