Store Supervisor - McLean, VA

McLean, VA 22101
United States

Category
Industry
Retail Trade
Manages Others
Yes
Experience Required
Yes
Degree Required
No
Security Clearance Required
No
Pay
From $20.50
Per Hour
Employment Type
Employee
Work Schedule
Full-Time
Travel
No Travel

Job Description

Summary

Supervisors fulfill an important role within our business by ensuring that our store teams provide our customers with the shopping experience that Lidl is famed for in 30 countries. Our most successful Supervisors are fast learners who are innately efficient – they “work smarter, not harder” naturally! They’re comfortable multi-tasking and switching between supervisory and operational tasks. They’re eager to learn, but they’re also perfectionists who want to excel in their current role before acquiring more knowledge. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

•    Serve as the shift lead on the sales floor, providing guidance and feedback to an operational team of 2-10 associates
•    Create an environment where your colleagues can do their best work
•    Uphold Lidl’s standards for freshness, cleanliness, and availability
•    Ensure and provide excellent customer service throughout the store

Job Requirements
• A team-oriented attitude
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Willingness to participate in the physical operations of the store, including stocking, cleaning, and ringing on a constant basis
• Excellent written, verbal, and non-verbal communication skills, in the English language
• Must be 21 years of age or older
• Ability to obtain and maintain ServSafe certification
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