Ramp Agent

Piedmont Airlines (American Airlines Group)
2401 Ronald Reagan Washington National Airport Access Road
Arlington, VA 22202
United States

Transportation & Warehousing
Manages Others
Experience Required
Security Clearance Required
Employment Type

Job Description
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.


**This position is for the Ronald Reagan National Airport (DCA)**


Principal Duties and Responsibilities:

Ramp Agents work outdoors in a very fast-paced airport environment. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Employee will be responsible to meet or exceed all performance goals. Responsibilities include baggage loading, operation of motorized service vehicles and equipment, aircraft services.

Work Enviroment 


  • Use of computers and other office equipment
  • Airport ramp environment, subject to varied weather conditions and elevated noise levels
  • All shifts including weekends, nights, holidays and/or irregular shifts



Starting Salary: $17.71/hr

Full-Time and Part-Time positions available


 **Weekly Hiring Sessions**

Join us starting August 1 here on the 6th Floor at the Workforce Development Center on Tuesdays between the times of 11 a.m. and 2 p.m. to apply and interview for a chance to be hired on the spot for the position of Ramp Agent or Gate Agent (advancement opportunities available, read below).


Any questions, please contact Anna.Connor@alexandriava.gov.


DATE: Every Tuesday, Starting August 1 (Some Wednesdays will be announced for walk-ins)

TIME: Between 11 a.m. and 2 p.m.

LOCATION: The Workforce Development Center (4850 Mark Center Dr., 6th Fl., Alexandria, VA)



Discover Your Journey
  • Ramp Agents: Handle luggage, load/unload aircraft, service and clean aircraft, operate ground support equipment (GSE), marshal aircraft, assist passengers and perform other duties as assigned. Ramp agents work outdoors in a fast-paced airport environment and are expected to work as a team to meet corporate goals for on-time departures, baggage performance, and customer satisfaction.

  • Gate Agents: Provide front-line customer service to passengers in the boarding area. Duties include creating and modifying flight itineraries, changing seat assignments, making boarding announcements, assisting passengers with special requests and needs, assisting passengers with luggage, and operating the passenger boarding bridge. Gate agents are expected to work as a team to meet corporate goals for on-time departures, baggage performance, and customer satisfaction.

  • Cross-Trained Agents: are trained to perform the job functions of both a ramp agent and gate agent (see qualifications to the left). Cross-trained agents may also work the bag service office (BSO) and Ticket Counter.


  • Holiday pay
  • Vacation
  • Sick time
  • Affordable health insurance (medical, dental and flexible spending)
  • Life Insurance
  • 401(k) company match
  • Profit sharing


Paid Training
  • Pre-course online classes
  • Classroom training
  • On-the-job training (OJT)


Travel For Free
  • Enjoy American
  • Airlines industry-best, no-cost travel
  • Immediate family members also fly for free


Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion.


Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.

M/F Disabled and Vet EEO/AA Employer



Job Requirements
**Minimum Qualifications**
• Successful completion of training course
• At least 18 years of age
• High school diploma or GED
• Valid driver’s license

**Preferred Qualifications**
• Previous airline experience
• Previous employment as a front-line customer service provider
• Basic knowledge of computer applications and programs
• Bachelor’s Degree in Aviation, Business or related field

**Physical Requirements**
• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
• Handle objects up to 70 pounds
• Assist disabled customers
Anna Connor
2401 Ronald Reagan Washington National Airport Access Road
Arlington VA 22202
United States

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