KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
-Ability to understand and communicate in English proficiently to interact with guests and associates.
-Must be able to operate the property management system technology. Requires the ability to work through all shift reports and performing the audit
function when necessary and assigned.
-Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.
-Ability to complete routine reports and correspondence.
-Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
-Ability to apply good judgment at all times.
-Ability to deal with problems, address and solve guest-related issues.
ENVIRONMENTAL JOB REQUIREMENTS
-While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects,
tools, and controls and detect scent and sounds.
-Frequently required to bend and position self to access low areas.
-Frequently required to lift and/or move laundry and dishes up to 25 pounds.
-Occasionally must be able to push/pull carts weighing up to 50 lbs.
-Occasionally required to traverse heights and remain stabilize while doing so.
-While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel).
-The associate occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence fumes or airborne
particles and toxic or caustic chemicals, and risk of electrical shock.
-The work environment will typically be at moderate to loud noise levels.
-The associate may be asked to travel to help additional locations within a reasonable geography.
-High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.