High School diploma or possession of general equivalency diploma (GED)
A minimum of three (3) years of work experience to include two (2) years of customer service experience
Must be at least age 21
Licensed driver for a minimum of four (4) or more years
A Commercial Driver’s License or Learner’s Permit with Passenger Bus and Airbrakes endorsement before starting Bus Training
Driving record must reflect no more than two (2) points, no more than one (1) moving violation and no suspension or revocation due to moving violations within the last three (3) years
Commercial Driver’s License (must be acquired by the conclusion of the Bus training program)
Valid Commercial Driver’s License (CDL) with Passenger Bus and Air Brake endorsements
Prior Customer Service Experience
The military occupational skills (MOS) or service occupational codes (SOC) that are most applicable to the MetroBus Operator position are listed below.
MOS/SOC and/or Military Function
US Air Force
2T111, 2T131, 2T151
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this particular position either with or without reasonable accommodation(s).
The Student Bus Operators are responsible for attending and successfully completing the Washington Metropolitan Area Transit Authority’s (WMATA) bus operator training course where they are taught to operate WMATA commercial passenger buses on scheduled routes across the metropolitan area and provide courteous and professional customer service to passengers. The Student learns and adheres to all safety and traffic rules, company regulations, policies, and procedures to ensure the well-being of WMATA customers, employees, public, and themselves. Students must demonstrate their acquired skills and knowledge through the successful passing of examinations and practical demonstrations. This is a safety sensitive position subject to the rules and regulations of WMATA’s Drug and Alcohol Policy.
Successfully completes Bus Operator and CDL training program, which includes classroom study, on-route training, driving experience, and resources (including the Bus) necessary to take and pass the state CDL examination.
Student who already have a CDL License are not required attend the CDL portion of the training
Learns to perform complete pre- and post-operation inspection of the assigned vehicles in accordance with WMATA policy to ensure tire pressure, fluid levels, safety equipment, gauges, and controls are in proper working order. Reports any safety issues on standard reports.
Follows all required safety policies and procedures.
Learns to safely operate a passenger bus along designated routes; read route descriptions and provide each customer with stellar customer service.
Learns to continuously monitor the condition of assigned vehicles to ensure they are operationally ready at all times.
Learn to complete and submit accident and incident reports in accordance with established guidelines.
The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.
Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.
Evaluation criteria may include one or more of the following:
Verification of education and experience
Criminal Background Check
Successful completion of a medical examination including a drug and alcohol screening
Review of a current Motor Vehicle Report
Order of Preference
The order of preference for the MetroBus Operator position is defined by the respective collective bargaining agreement.
Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an interview.