Housekeeping Room Attendant

Holiday Inn Alexandria @ Carlyle
2460 Eisenhower Ave
Alexandria, VA 22314
United States

Category
Industry
Accomodations & Food Service
Experience Required
Yes
Employment Type
Employee
Work Schedule
Full-Time
Travel
No Travel

Job Description
Housekeeping Room Attendants: room attendants provide for the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented. 
Job Requirements
DUTIES AND RESPONSIBILITIES:

Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.

Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.

Report to supervisor needed repairs or unsafe conditions.

Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.

Report, turn in, and/or log all lost and found items according to established procedures.

Promote teamwork and quality service through daily communication and coordination with other departments.

May regularly assist with deep cleaning projects.

May assist with other duties as assigned.

May have turndown duties.


What we need from you
Qualifications and Requirements:

Must be able to pass a federal background check to access base.

High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

Frequently standing up behind the desk and front office areas

Carrying or lifting items weighing up to 50 pounds

Handling objects, products and computer equipment

Use a keyboard to operate various property management and reservations systems, etc.

Other:

Communication skills are utilized a significant amount of time when interacting with guests and employees.

Reading and writing abilities are utilized often.

Basic math skills are used frequently.

Problem solving, reasoning, motivating and training abilities are often used.

May be required to work nights, weekends, and/or holidays.

What we offer



Medical

Vision

Dental

401K

Vacation pay

Personal time (Full Time Only)
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