Customer Service Representative / Account Coordinator (Ref 1689247629)

Mas Brava
4725 Eisenhower Ave Ste. B
Alexandria, VA 22304
United States

Category
Industry
Professional, Scientific Services
Job Start Date
2/4/2021
Application Closing Date
2/14/2021
Experience Required
No
Pay
From $15.00 To $24.00
Per Hour
Employment Type
Employee
Work Schedule
Full-Time

Job Description
The Customer Service Representative / Account Coordinator is responsible for the accurate and professional exchange of information on daily business activities between customers and our clients. The Account Coordinator is a key interface with the customer and plays a pivotal role in the success of this relationship. 
 
Other duties may be assigned: Tracks and expedites all aspects of orders for assigned customers. Completes required reports (eg - status reports, forms, etc.) for the customer. Control and determine materials, time, and process of production runs based on Customer's forecast. Acts as the main liaison between the customer and contractors. Expedites the accurate flow of information. Interfaces with the customer via phone, email, etc. and will visit customers with sales reps as required. Prepares internal reports as required. Processes complaints and other documentation as required. Responsible for coordinating daily shipments. Processes invoices daily and credit notes as required.

 

Ref 1689247629
Career Level Experienced (Non-Manager)
Hours Full Time
 
Job Requirements
Bachelor degree or equivalent from four-year college or technical school; or Associates degree with 2 years of related experience and/or training; or equivalent combination of education and experience.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge of Microsoft Office required. SAP experience helpful, but not necessary.
Must be able to work longer than normal hours from time to time, plus be available to travel overnight on customer visits.
Persons with Experience in the following areas should apply: Account Advertising, Account Sales, Account Development, Account Experience, Account Generation, Account Maintenance, Account Management, Account Marketing, Customer Account Manager, Sales Account Manager, Account Sales Representative, Account Representative, Marketing Account Manager, Key Account Manager.
Employer

4725 Eisenhower Ave Ste. B
Alexandria VA 22304
United States
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