Bilingual Patient Advocate (Spanish/English)

DECO Recovery Management
3300 Gallows Rd
Falls Church, VA 22042
United States

Healthcare & Social Assistance
Job Start Date
Application Closing Date
Manages Others
Experience Required
Degree Required
Security Clearance Required
Employment Type
Work Schedule
No Travel

Job Description

Bilingual Patient Advocate (Spanish-English)

Day Shift: Full-Time M-F, 8:00 am to 4:30 pm
Language: Requirement Bi-lingual, English Spanish
Location: Northern VA: Fairfax and Falls Church, VA

With a career at DECO, you will become part of an energized ‘Culture of Service’ environment where service to others is essential, teamwork and collaboration are encouraged, excellence is rewarded and diversity is valued.

Our Eligibility program collaborates with hospitals and their patients so that the hospitals are reimbursed for uncompensated care that they provide and self-pay patients are guided through the complex maze of applications.

By successfully working with the interests of both the hospital and the patient, we directly impact not only the health and well-being of our communities, but we touch and change individual’s lives when our assistance is needed the most.

That is the DECO Difference… Are you ready for the challenge?

The Eligibility Representative is that member of the Operations Team who appropriately interacts/ interviews all referrals from the facility in a professional and business-like manner. Functions as the interface between DECO Clients and the State, Federal, County, Medical, or Disability agencies to which we are applying. Conducts business in a manner that promotes the goals and objectives of DECO, while working with the client to a successful resolution of their applications.

Eligibility Representatives will attempt to perform detailed in-house review, bedside and/or phone interviews to determine if the patient is a viable candidate for State, Federal, County, Medical, or Disability Assistance and if so to assist the patient/guarantor with the application process for any Assistance type program. This assistance will include the necessary investigative, field, and administrative work needed to assist the patient in meeting eligibility requirements for Disability, Medicaid, or other applicable County, Federal, or State programs if appropriate.

Job Requirements
Bi-lingual English/Spanish required to serve our patients in this location. Be able to speak and write clearly, distinctly, and correctly.
Some college and up to one-year related experience and/or comparable combination of education, related experience, and/or training.
Some knowledge of the Medical Assistance application process preferable.
Familiarity with word processing and database programs.
Skill in speaking clearly and distinctly using appropriate vocabulary and grammar to obtain the information necessary to execute the business of DECO.
Skill in reading documents written in Standard English text such as administrative policy & procedures manuals.
Ability to follow complex instructions and procedures, with close attention to detail.
Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion.
Ability to communicate effectively in writing, with accurate typing /data entry at a minimum of 30 wpm.
Willingness to work as part of a team.
Ability to relate to people and make them feel comfortable.
Availability of personal transportation.
Sarah Fowler
8201 Corporate Drive, Suite 1020
Landover MD 20785
United States

View Count 377