---SIGN ON BONUS---PAID TRAINING---COMMISSION---BENEFITS---PTO---PAID HO...">

Account Resolution Specialist

Nationwide Credit Corporation
5503 Cherokee Ave, Suite 100
Alexandria, VA 22312
United States

Category
Industry
Finance & Insurance
Pay
From $18.00 To $22.00
Per Hour
Employment Type
Employee
Work Schedule
Full-Time
Travel
No Travel

Job Description

 ---SIGN ON BONUS---PAID TRAINING---COMMISSION---BENEFITS---PTO---PAID HOLIDAYS---

DO YOU WANT TO MAKE THE SALARY YOU DESIRE?

COME JOIN THE MONEY TEAM AND DOUBLE YOUR SALARY!!!

A GREAT OPPORTUNITY IS AWAITING JUST FOR YOU!!!

WE FOLLOW ALL MEASURES OF COVID-19

 
 Nationwide Credit Corporation is a successful collection agency located in Alexandria VA. We are currently looking for an Account Resolution Specialist as a new addition to our Collections team. Do you enjoy working in a fast-paced, multi-tasked environment? If you are a problem solver, self-motivated and a quick thinker, then you may be who we are looking for! We are looking for an individual who is responsible for resolving outbound calls for the organization.

Specific Duties:

  • Placing outbound calls to assist consumers in resolving their past due accounts
  • Taking inbound calls to assist consumers in resolving their past due accounts
  • Notating the account housing database accurately with each correspondent
  • Handling the account according to account standards as outlined in training documents/manuals
  • Maintaining efficient utilization balance between on phone/wrap up/wait and talk time
  • Meeting production goals
  • Displaying accurate client knowledge
  • Maintaining acceptable Compliance reports monthly
  • Respond effectively and quickly to account and department needs and issues
  • Complying with Federal and state laws as well as company policies during daily activities
  • Other duties as assigned


Job Requirements
Qualifications:

High School Diploma or GED
Excellent communication skills. Ability to communicate with all levels of employees and management
Ability to multi- task in a fast- paced environment
Detail orientation
A strong sense of teamwork and cooperation with management, and coworkers
Ability to plan, prioritize and organize efficiently and effectively
Outstanding customer service and communication skills
Self-motivation and sound judgment
Strong negotiation skills and able to work independently
Active listening is required
Bilingual Is a Plus
Employer
Sonia Barksdale
5503 Cherokee Ave, Suite 100
Alexandria VA 22312
United States
Facebook

View Count 65