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DO YOU WANT TO MAKE THE SALARY YOU DESIRE?
COME JOIN THE MONEY TEAM AND DOUBLE YOUR SALARY!!!
A GREAT OPPORTUNITY IS AWAITING JUST FOR YOU!!!
WE FOLLOW ALL MEASURES OF COVID-19
Nationwide Credit Corporation is a successful collection agency located in Alexandria VA. We are currently looking for an Account Resolution Specialist as a new addition to our Collections team. Do you enjoy working in a fast-paced, multi-tasked environment? If you are a problem solver, self-motivated and a quick thinker, then you may be who we are looking for! We are looking for an individual who is responsible for resolving outbound calls for the organization.
- Placing outbound calls to assist consumers in resolving their past due accounts
- Taking inbound calls to assist consumers in resolving their past due accounts
- Notating the account housing database accurately with each correspondent
- Handling the account according to account standards as outlined in training documents/manuals
- Maintaining efficient utilization balance between on phone/wrap up/wait and talk time
- Meeting production goals
- Displaying accurate client knowledge
- Maintaining acceptable Compliance reports monthly
- Respond effectively and quickly to account and department needs and issues
- Complying with Federal and state laws as well as company policies during daily activities
- Other duties as assigned