ID# 002702

Spring Ticket Booth Agent- Alexandria/National Harbor

Potomac Riverboat Company
Alexandria/National Harbor
Alexandria , VA 22314
United States
Category
Industry
Arts, Entertainment & Recreation
Manages Others
No
Experience Required
No
Employment Type
Employee
Work Schedule
Seasonal

Description

Job Description

Job Details


Job Title: Ticket Seller/Pier Coordinator

Department: Sales

Operation: Potomac Riverboat Company (PRC)

FLSA status: Non-exempt

Reports to: Ticket Booth Manager





Job Summary:

Inspired by our commitment to excellence, shipmates at our Company* create unforgettable memories for our guests. The successful Ticket Seller will act as an ambassador for the Company, providing guest service and selling water taxi and cruise tickets.





Essential Functions:

Sell water taxi/cruise tickets in a fast-paced environment
Keep record of passenger counts for each cruise daily
Ensure boat departures are marked in the ticketing system
Control lines at the booth when stationed on “Sidewalk”—answer questions and direct passengers to keep the line moving
Maintain ticket booth cleanliness and organization
Keep brochure racks on outside counter stocked throughout the day
Ensure ticket booths are stocked with supplies (brochures, cleaning supplies, office supplies) by alerting manager in a timely fashion
Other duties as assigned by Management




Accountabilities:

The successful Ticket Seller will personally contribute to the unforgettable guest experience, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be measured by sales, management evaluation, and feedback from peers on the city’s team.

Job Requirements

Job Specifications / Qualifications:

High school diploma or equivalency preferred or required
Must be at least sixteen (16) years of age
Previous cash handling and/or guest service experience preferred
Basic computer skills required
Must have energetic, upbeat, and guest focused attitude
Must be able to work well with large groups of guests
Must be able to work independently
Must be able to stand for extended periods of time
Some heavy lifting is required, up to 50 pounds
Must be able to work in an indoor/outdoor atmosphere in all climates
Must have reliable transportation to and from work locations (Metro is not a viable option)
Must be able to work in all ticket selling locations- VA, MD, DC




For purposes of this job description only, references to the ‘Company’ are to the following subsidiaries of Entertainment Cruises Inc.: Premier Yachts, Inc., Mystic Blue Cruises, Inc., Seadog Ventures, Inc., Spirit Cruises, LLC, and Potomac Riverboat Company, LLC. You are employed by one of these subsidiaries, not by Entertainment Cruises Inc.


Qualifications
Education
Required

High School or better.

Contact Information

Potomac Riverboat Company
Alexandria VA 22314
United States

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